Introduction & Scope
This Privacy Policy represents a transparent agreement between g1cbajee and all its users regarding data management. By browsing the g1cbajee website, creating an account, placing bets, or using any of our services, you are deemed to have accepted this policy.
G1cbajee believes that protecting privacy is not just a legal obligation — it is an ethical responsibility. Every user is a person to us, not merely a data point. That is why we keep data collection to a minimum, and every use of the information we collect is clearly documented in this policy.
Key Commitments: g1cbajee never sells your personal data to third parties. Your information is used solely to provide services, maintain security, and meet legal obligations.
This policy applies to all g1cbajee digital platforms — including the website, mobile browser version, and any future apps or services. It also applies to access from outside Bangladesh.
Purpose of Data Collection
G1cbajee collects data in several ways — some information is provided directly by you, while other data is collected automatically. There is a specific reason behind every piece of data we collect.
Information You Provide Directly
- At Registration: Name, email address, mobile number, date of birth, and address — required for account registration and verification.
- During KYC Verification: A photo of your national ID card or passport — collected to meet legal requirements and prevent fraud.
- Payment Timing: Mobile banking number — required for secure transaction processing.
- Support Contact Hours: A description of the issue and any relevant details — for faster resolution.
Automatically Collected Information
- Device Information: IP address, operating system, browser type and version.
- Usage Data: Pages visited, login times, and session duration.
- Betting & Gaming Data: Betting history, win/loss records, and preferred games.
- Cookie & Tracking Data: Data collected from session cookies and analytical cookies.
What Is Not Collected: g1cbajee never collects or stores your mobile banking PIN, password, OTP, or full card number. All payment processing is fully encrypted and handled exclusively through the relevant payment gateway.
How Your Data Is Used
G1cbajee uses the data it collects solely for the purposes listed below — it is not used for anything else:
- For account creation, verification, and management.
- For processing deposits, withdrawals, and other financial transactions.
- To send bonuses, promotions, and personalized offers.
- To detect and prevent fraud, money laundering, and other illegal activities.
- For providing support services and resolving issues.
- To improve platform performance and enhance the user experience.
- To fulfill legal and regulatory obligations.
- For responsible gaming monitoring and support.
G1cbajee analyzes your data in aggregate to improve service quality — such as identifying which pages receive the most time or which issues recur frequently. This analysis is entirely aggregated and is never used to identify individual users.
Data Sharing Policy
G1cbajee never sells, rents, or shares your personal information with third parties for marketing purposes. However, limited data sharing may occur in specific circumstances:
Service Partners
G1cbajee works with a number of trusted third-party service providers — including payment gateways, KYC verification partners, and technology infrastructure providers. These partners receive only the minimum data necessary to perform their specific services, and they are contractually bound to meet our privacy standards.
Legal Obligations
G1cbajee may be required to share data with authorities as part of a court order, government investigation, or legal process. In such cases, g1cbajee will endeavor to notify the affected user in advance wherever the law permits.
Company Restructuring
Should g1cbajee merge, be acquired, or transfer its assets for any reason, user data may be transferred as part of that process. However, the new controller will be bound to uphold this Privacy Policy.
About the Game Provider: g1cbajee's game partners (Pragmatic Play, Evolution Gaming, etc.) may access your gaming data for the purposes of operating the games, but your personal identity and financial information are never shared with them.
Data Security Measures
G1cbajee uses industry-leading technology to protect your data. Our security framework operates on multiple layers:
Technical Safeguards
- AES-256 Encryption: All stored data is protected with banking-grade encryption.
- TLS/SSL Connection: All data exchanged between the website and servers is transmitted through encrypted channels.
- Firewall & DDoS Protection: To prevent unauthorized access and defend against cyber attacks.
- Two-Factor Authentication (2FA): An additional layer of security when accessing your account.
- Real-Time Fraud Monitoring: An automated system that flags suspicious activity in real time.
Institutional Safeguards
- Access to sensitive data is restricted to authorized personnel only.
- All staff have signed confidentiality agreements and receive regular training.
- Regular security audits and penetration testing are conducted.
- In the event of a data breach, affected users are notified within 72 hours.
Please note, however, that no organization can guarantee 100% security on the internet. g1cbajee ensures the highest level of protection on its end, but the security of your own device and network is equally important.
Data Retention Period
G1cbajee retains your data only for as long as necessary. Retention periods vary depending on the type of information:
- Account Information: For the duration the account remains active and for 5 years after closure (as required by law).
- Financial Transaction Records: Minimum 5 years — in compliance with anti-money laundering regulations.
- KYC Documents: 5 years after account closure — as required by regulatory obligations.
- Support Conversations: 3 years — retained for dispute resolution purposes.
- Cookie Data: 30 days to 1 year, depending on the cookie type.
- Log Files: Up to 12 months — for security investigation purposes.
Once the retention period expires, data is securely deleted or anonymised so that individuals can no longer be identified.
Your Rights
As a g1cbajee user, you have several rights over your personal data. We respect these rights and strive to make them easy to exercise.